Privacy Policy
Effective Date: August 10, 2026
SS Travel & Tours ("SS Travel & Tours", "we", "us", or "our") operates as a travel agency in Karachi, Pakistan, and provides travel services through our website sstravel.pk .
We respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, when we may share it, and the rights you may have regarding your information.
1. Information We Collect
When you use our website, contact us, or purchase or arrange travel services through us, we may collect personal information including:
- Your name and other identification details.
- Contact information such as telephone number, email address, and mailing address.
- Passport and travel document information required to arrange travel services.
- Travel preferences, itinerary details, and other information necessary to manage your booking.
- Payment and billing information required to process transactions.
- Information you voluntarily provide when communicating with us.
2. How We Use Your Information
We collect and use personal information for legitimate business and travel-related purposes, including:
- Processing and managing travel bookings and reservations.
- Arranging flights, hotels, transportation, visas, tours, and related travel services.
- Communicating with you about bookings, schedules, changes, and travel arrangements.
- Processing payments, refunds, and other financial transactions.
- Providing customer support and responding to inquiries.
- Meeting applicable legal, regulatory, accounting, and compliance requirements.
- Improving our services and website experience.
3. Sharing of Personal Information
We may share relevant personal information with third parties when necessary to provide the travel services you request. These parties may include:
- Airlines and other transportation providers.
- Hotels, resorts, and accommodation providers.
- Tour operators, travel partners, and other service providers.
- Payment processors and financial service providers.
- Government agencies, regulators, courts, law-enforcement agencies, or other legal authorities when required by applicable law or for compliance purposes.
We aim to share only information that is reasonably necessary for the relevant service, transaction, or legal requirement.
4. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
These measures may include access controls, secure handling of information, appropriate technical safeguards, and limiting access to personal information to individuals or service providers who need it for legitimate business purposes.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. While we take reasonable precautions to protect your information, we cannot guarantee absolute security.
5. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, comply with legal or regulatory obligations, and enforce our agreements.
6. Your Rights
Subject to applicable law and any relevant legal or contractual limitations, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete personal information.
- Ask questions about how your personal information is being used.
- Request deletion of personal information where applicable and legally permissible.
To exercise a privacy-related right, please contact us using the contact information provided below. We may need to verify your identity before processing certain requests.
7. Cookies and Website Technologies
Our website may use cookies or similar technologies to support website functionality, improve user experience, understand website usage, and maintain website security. You may be able to control cookies through your browser settings, although disabling certain cookies may affect website functionality.
8. Third-Party Websites and Services
Our website or communications may contain links to third-party websites or services. Those third parties may have their own privacy policies and practices. We are not responsible for the privacy practices or content of third-party websites that we do not control.
9. Children's Privacy
Our services are intended to be used by individuals who can legally enter into travel and service arrangements. We do not knowingly collect personal information from children for purposes unrelated to providing requested travel services.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology, or applicable legal requirements. Any updated version will be published on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy, want to request access to or correction of your personal information, or have a privacy concern, please contact SS Travel & Tours.